Graham has been an invaluable asset from the word go. He has helped us to build and implement a strategy to make a big technological leap as a business to work more efficiently and improve our offering to clients.
-- Matthew Houliston, Serve Legal Ltd
NFP Transformations
NFPs, like many commercial companies, are often faced with complex, legacy IT estates that cause inefficiencies and hinder their ability to service their members/customers. We help NFPs that do not have the internal technology leadership required to make sound decisions about how to modernise their IT estate within the constraints faced by not-for-profit organisations.
SME Transformations
There is nothing we like more than working with a long established SME that has underinvested in technology for a few years, seen some customer churn and realised that digital transformation is key to growing revenues and driving operational efficiencies. We identify the highest impact transformations, build the business case, prioritise investments and oversee successful implementation.
This article talks in detail about how SMEs might determine the value of transformation programmes.
AI Transformations
The pace of AI advancement is mind boggling. The state of the art can be out of date within just a few months. Does that mean you should sit on the sidelines and wait for everything to settle down? No, you'll just lose ground to your competitors who are starting to experiment and operationalise AI.
But where do you start? Do you even have the pre-requisite building blocks in place to start adopting AI? We have helped several clients to incorporate AI in novel ways to enhance the efficiency of internal processes and to improve customer experiences.
For further reading :
- An AI Adoption, Automation & Transformation Framework for SMEs
- How Can SME CEOs Adopt AI To Create Value?
Grahams expertise cannot be overstated! He was incredibly valuable in guiding us through a new technical project and ensuring the project was to be delivered to our spec and in budget. He's a very rare case of top technical knowledge, commercial accumen and crafting 'laymen explanations' to complex issues.
-- Matthew Walsh, IMRG
Learn More About Our Transformative Consultancy Services
Reimagination
If you were starting your business today and if you spoke to 100 prospective clients about what product/service they would like you to sell them, how they would like to interact with you and how they would like you to build a relationship with them over time, what would they say?
What expectations would they have due to their interactions with Amazon, Google, ChatGPT, TikTok etc?
That is what your transformation ought to aim for. We not talking about redesigning a website, or bolting on a chatbot, we are starting with a blnk canvas and designing for the customer.
Once we know where we are trying to get to, we design the plan to get us there:
- Do we have the right data of high enough quality?
- What IT systems need to be upgraded/replaced?
- What new technology do we need to adopt?
- Who do we need to partner wth to make this happen?
- What are the risks and how do we mitigate them?
- How do we achieve this within an affordable budget?
- How do we make sure our teams can adapt to and adopt the change coming their way?
- How will we measure success so we know if our initives are successful or whether we need to change course?
With the plan in place we get to work and start delivering value, little and often.
Get in touch today to discuss the impact you could make to your business by retaining us to drive your digital transformation.
In the short space of time that Graham has been working with Serve Legal his contribution has been really positive. We are grateful for his expertise and insight!
-- Julian Sargeson, Serve Legal Ltd
Our Specialisms
No two companies are the same and nor are any two transformations. At Full Stack Consulting we have worked across many industry sectors, integrated a multitude of enterprise software systems, used all sorts of programming languages and partnered with a vast array of outsourced delivery partners. This variety and depth of experience has proven to be invaluable in achieving successful transformations for our clients.
We specialise in helping companies with the following characteristics:
- Multiple IT systems that do not talk to each other (Read more about integration platforms)
- Data that is often inaccurate, incomplete, inaccessible and untrusted (Read more about data quality problems)
- Complex business processeses
- Little if any internal technology expertise/leadership
- Inefficient, ineffective outsourced IT services delivery
I have worked with Graham on a number of system integration projects over the last 3 years, Graham has always been extremely knowledgeable, diligent and excellent at producing and interpreting detailed specifications. I know I can rely on Graham to help out if and when issues arise.
-- Denis Jenkins, The Scouts Association